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Daily email .. not received

PostPosted: Thu May 28, 2020 7:35 am
by bandsp
I run 3 tivos for family and self and have them set to send daily email ..

Nothing received this past two days,

Is there anything likely to have caused this?

Thanks

Re: Daily email .. not received

PostPosted: Thu May 28, 2020 8:15 am
by Pegasus
What's the common denominator for all 3 machines?

e.g. Do they all use the same email account to send the email from? Has that account been blocked? Spam filters?


Check the log:

TivoWeb -> Daily Email -> View log

or from a command prompt
Code: Select all
tail  -n100  /var/log/dailymail_jazz.log

Re: Daily email .. not received

PostPosted: Thu May 28, 2020 8:43 am
by bandsp
They all come from 'donotreply@altepg.com' and all addressed to me at my main email ..

Sender not in blocked list .. and forum notification email is from altepg.com so domain is not blocked ..

Also not mentioned in my 'message rules'

Re: Daily email .. not received

PostPosted: Thu May 28, 2020 10:08 am
by Pegasus
Did you check the dailymail log on one of the TiVos?

Re: Daily email .. not received

PostPosted: Thu May 28, 2020 10:22 am
by bandsp
Pegasus wrote:Did you check the dailymail log on one of the TiVos?


I don't know how one would do that .. there are no messages on the TiVo

Re: Daily email .. not received

PostPosted: Thu May 28, 2020 10:24 am
by Pegasus
Looks like GMX have changed their policy rules and have started bouncing them:

May 28 06:54:38 status=bounced
(host mx00.gmx.net[212.227.15.10] said:
554-Transaction failed
554-Reject due to policy restrictions.
554 For explanation visit https://www.gmx.net/mail/senderguidelin ... 1.205&c=hd

Re: Daily email .. not received

PostPosted: Thu May 28, 2020 10:32 am
by bandsp
Pegasus wrote:Looks like GMX have changed their policy rules and have started bouncing them:

May 28 06:54:38 status=bounced
(host mx00.gmx.net[212.227.15.10] said:
554-Transaction failed
554-Reject due to policy restrictions.
554 For explanation visit https://www.gmx.net/mail/senderguidelin ... 1.205&c=hd



Ah .. ill have to get myself a non-gmx email address then ..

GMX has always shown one of them as possible spam, despite my telling ut that its ok ..

thanks

Re: Daily email .. not received

PostPosted: Thu May 28, 2020 12:09 pm
by bandsp
Spent the morning trying to find how to change the email address that daily mails are sent to ..

The only way I can see is to create a new id , with a new email, and transfer ownership of tivos to that new id ..

is that right .?

Re: Daily email .. not received

PostPosted: Thu May 28, 2020 12:40 pm
by Pegasus
That sounds familiar...but log-in again now - I may have just moved them across for you (fingers crossed)

Re: Daily email .. not received

PostPosted: Fri May 29, 2020 7:05 am
by bandsp
Pegasus wrote:That sounds familiar...but log-in again now - I may have just moved them across for you (fingers crossed)


All moved to new id, thank you ..

received emails this AM from 2 of the 3 that are seet to report .. see how the other one goes tomorrow

My forum and altepg usernames are now different .. don't know how important that is .

B

Re: Daily email .. not received

PostPosted: Fri May 29, 2020 7:33 am
by Pegasus
All 3 were sent this morning: at 06:52, 06:53 and 06:55


My forum and altepg usernames are now different .. don't know how important that is .
No problem. It's just one more thing to remember :(

Re: Daily email .. not received

PostPosted: Fri May 29, 2020 7:42 am
by bandsp
..... E5A1

and

..... F7D3

received on [redacted]@gmail.com

could .... 96a9 have been sent to the old email .. [redacted]@gmx.co.uk?

Re: Daily email .. not received

PostPosted: Fri May 29, 2020 7:55 am
by Pegasus
They were all sent to the new gmail address, and all were accepted for delivery by gmail.