Daily Call - Failed while loading series

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Daily Call - Failed while loading series

Postby stevemcc » Mon Oct 03, 2022 2:25 pm

Have been having the error "WARNING: Last daily call failed with error of Failed while loading series." reported in Daily Email for the last 4 days now. I've powered off/on the Tivo several times but still no luck.

Test Calls always seem to work.

I've just run another Daily Call from within Tivoweb and this time got "WARNING: Last daily call failed with error of Failed. Call interrupted.". I have had that one in the past, but a power off/on had always cured it.

It's been so long since I've had any other problems at all on the Tivo that I can't remember which log I should look at for more details!

I take it this is only affecting me, as I can't see any other recent references in the Forum.

Could someone please advise which is the best log(s) to scan through?

Many thanks, Steve
stevemcc
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Re: Daily Call - Failed while loading series

Postby Pegasus » Tue Oct 04, 2022 10:37 am

/var/log/Otclient will show details for the last dial-up.

Other logs which may (but probably won't) be of interest are:
messages
Omessages
tvlog
Otvlog
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Re: Daily Call - Failed while loading series

Postby stevemcc » Tue Oct 04, 2022 11:46 am

Pegasus, Many thanks.

I've powered up my spare Tivo to try as well, but it hasn't been on for a few years, so will take some time to build it's databases up, no doubt.

Part 1 of Otclient is below; part 2 is in the next Reply as whole text is too big, apparently. It's for this mornings call (extracted from Logs under TWP). Are you able to provide any advise, please? Many thanks. I've "x"d out half oy my IP Address.



[MOD: log saved then removed by Pegasus, for security ;) ]
stevemcc
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Re: Daily Call - Failed while loading series

Postby stevemcc » Tue Oct 04, 2022 11:46 am

Part 2


[MOD: log saved then removed by Pegasus, for security ;) ]

...
10/04:01:25:07: /tvbin/TClient: Creating Dialup Message...
10/04:01:25:07: /tvbin/TClient: Calling event send 23 DATA_MESSAGES 0
10/04:01:25:07: /tvbin/TClient: updateStatus: Failed IM| 42 19 49
Saving 'IM|19' to result file
10/04:01:25:07: /tvbin/TClient: writing Failed to LastCallStatus
10/04:01:25:08: /tvbin/TClient: SendDialupEvent 30 9 EX|19
10/04:01:25:08: /tvbin/TClient: TClient login: 1
10/04:01:25:08: /tvbin/TClient: TClient backhaulDone: 1
stevemcc
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Location: Mid Wales

Re: Daily Call - Failed while loading series

Postby Pegasus » Tue Oct 04, 2022 1:37 pm

Everything there (and on the server's log) looks fine.

You could try downloading a complete epg schedule in case there's something weird stuck in your TiVo's cache of downloaded data.

Log-in to your account, click on the relevant TiVo and then press "Clear Download Logs". Then do a daily call from TiVo.
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Re: Daily Call - Failed while loading series

Postby stevemcc » Tue Oct 04, 2022 2:16 pm

Pegasus, Many thanks. The "Clear Download Logs" has done the trick. Manual Daily Call has just run successfully.

Thanks again, Steve
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