How can I help?

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Re: How can I help?

Postby baward » Thu May 12, 2011 7:44 pm

Furbag wrote:
gcobb wrote:How about a separate thread to discuss the messaging and other aspects of a publicity campaign (including timing)? My day job is marketing and I would be happy to contribute.


Good idea, we need to get word out that TiVo S1 isnt dead, while a TV ad campaign might be a bit beyond our pockets, theres always youtube 8)
Fur


The Gadget Show and the BBC's Click seems to be the only tech type shows on terrestrial TV at the moment (if I'm not wrong).

According to their website T.G.S. email address is: customerservicegadgetshow@channel5.com and Click has a contact page: http://news.bbc.co.uk/1/hi/programmes/c ... efault.stm. Surely they are worth a shot, for a time when a press release is created?
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Re: How can I help?

Postby Brother52 » Fri May 13, 2011 7:52 am

Furbag wrote:Good idea, we need to get word out that TiVo S1 isnt dead, while a TV ad campaign might be a bit beyond our pockets, theres always youtube 8)

I'd imagine that The Register would be happy to run a piece...
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Re: How can I help?

Postby davidshack » Fri May 13, 2011 9:36 am

May I suggest that the short-coming with publicising the alternative EPG through "techie" channels is that many TiVo S1 users are neither techies nor perhaps even computer-users - so would never see a notice posted through that type of channel.
I suspect most users who are sufficiently techie will have already googled & found the tivocommunity forum; which will have led them to this forum. So they know already.


Allow me to re-iterate an earlier post:

"How about:

- consumer websites such as http://www.moneysavingexpert.com/
Moneysavingexpert is, I believe, VERY approachable. The site had 9.5 MILLION (unique) visitors in March & sends a weekly email newsletter to 6 MILLION. Surely enough friends and family to spread the word to TiVo S1 owners?

or http://www.which.co.uk onsite and/or a Which? magazine news item"


I agree with other posters that any publicity initiative should happen now; by June 1st unenlightened users may well have sought/purchased an alternative.
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Re: How can I help?

Postby baward » Fri May 13, 2011 10:33 am

davidshack wrote:May I suggest that the short-coming with publicising the alternative EPG through "techie" channels is that many TiVo S1 users are neither techies nor perhaps even computer-users


Darn good point. Family members and other users I know with Tivo's aren't particularly techhy.

Ben
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Re: How can I help?

Postby johnscott99 » Fri May 13, 2011 11:28 am

Can I jokingly suggest that someone hacks into TiVo.inc and changes the wording of the nag message from
On 1 June 2011, TiVo will be discontinuing the service for Series1 TiVo
Recorders in the UK.


To
Please alter your dialing settings as follows: Add a prefix of 020........


Surely we have the skill

DO NOt DO THIS - I AM JUST DREAMING OUT LOUD!
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Re: How can I help?

Postby Orddu » Fri May 13, 2011 12:09 pm

At the very least, if it hasn't been done already, does someone have the exact text for the nag messages so we can put a word-for-word up somewhere that Google will find really quickly? Cos if it was me, I'd probably Google the exact message and see what it turned up.

Unless some enterprising soul has accomplished that already :-)
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Re: How can I help?

Postby mrtickle » Sat May 14, 2011 8:20 pm

Firstly, hi all. Very late joining and I hope some may remember me from tivocommunity. I was a beta tester for 2.5.5, and one of the two forum users that Gary Sargent picked to meet TiVoTed for lunch in London in early 2002. On that day I begged, literally, for radio 4 listings and we got them shortly afterwards! I also like to think I was responsible for saving us all from some of the more egregious Americanisms that almost made it unchanged into the 2.5.5 software (such as "Are you done with this program" instead of "Have you finished with this programme?")

As I only have 1 tivo I can't really beta test, but of course when the Tribune data stops I have nothing to lose.

I'm most willing to help with guide data corrections for as long as I keep my TiVo into the future.

Orddu wrote:At the very least, if it hasn't been done already, does someone have the exact text for the nag messages so we can put a word-for-word up somewhere that Google will find really quickly? Cos if it was me, I'd probably Google the exact message and see what it turned up.


Happy to help with that too, I've kept the full set of messages from MFS. Here they are.

21st Oct 2010:
Subject = {Monthly Service Fees}
Body = {
Dear valued TiVo Subscriber,
Effective immediately, you will no longer see service charges on your monthly bill. For a limited time, the TiVo service is yours to enjoy free of charge. Stay tuned for more good things to come from TiVo.
Sincerely,
TiVo Inc.
}

7th Jan 2011:
Subject = {Notification of Updated TiVo Service Agreement}
Body = {

An updated TiVo Service Agreement is available online. To view, please visit
http://www.tivo.com/bskybserviceagreement

Sincerely,
TiVo Inc.

}

29th Jan 2011:
Subject = {TiVo's changing. Here's what you should know.}
Body = {

TiVo's hooked up with Virgin Media. To celebrate you can get Virgin Media's top
TV package and a brand new TiVo box at a very special price.
Find out more and be one of the first to get this offer at virginmedia.com/tivoupgrade.

}

5th Feb 2011:
Subject = {TiVo's hooked up with Virgin Media in the UK}
Body = {

If you are on the cable footprint, you can get Virgin Media's top TV package and
a brand new TiVo box at a very special price. Find out about more and be one of
the first to get this offer at virginmedia.com/tivoupgrade.

}

Mon 14 Feb 2011:
Subject = {Free Service Continues until 1 June 2011}
Body = {

On 1 June 2011, TiVo will be discontinuing the service for Series1 TiVo
Recorders in the UK. Your current service will continue to be provided until
that time at no charge. For further information, go to tivo.com/UKSeries1.

}

Fri 25th Feb 2011:
Subject = {TiVo Technical Support Contact Information}
Body = {

Please be advised that from 1 March 2011, all requests for technical support
should be emailed to bskyb-support@tivo.com. In your email, please include a
description of your issue and your TiVo Service Number.

}

Fri 04 Mar 2011:
Subject = {It's coming. Are you ready?}
Body = {

If you live in a cable area, it's not long 'til you can get your hands on
Virgin Media TV powered by TiVo. And right now, you'll find a brilliant
money-saving deal, especially for TiVo fans like you, over at
virginmedia.com/tivoupgrade. Why not check it out?

}

Fri 11 Mar 2011:
Subject = {It's coming. Are you ready?}
Body = {

If you live in a cable area, it's not long 'til you can get your hands on
Virgin Media TV powered by TiVo. And right now, you'll find a brilliant
money-saving deal, especially for TiVo fans like you, over at
virginmedia.com/tivoupgrade. Why not check it out?

}

Thu 07 Apr 2011:
Subject = {Virgin Media TV, powered by TiVo, is here.}
Body = {

It's even better than before! If you live in a cable area, all you need to join
in the fun is a brand new TiVo box and Virgin Media XL TV. Get yours, at a very
special price, from virginmedia.com/tivoupgrade now.

}

Wed 20 Apr 2011:
Subject = {Virgin Media TV, powered by TiVo, is here.}
Body = {

It's even better than before! If you live in a cable area, all you need to join
in the fun is a brand new TiVo box and Virgin Media XL TV. Get yours, at a very
special price, from virginmedia.com/tivoupgrade now.

}

Mon 02 May 2011:
Subject = {Your TiVo service will end soon.}
Body = {

TiVo will be discontinuing your service soon.
To carry on enjoying your TiVo service, swap to Virgin Media and
grab the new Virgin Media TV powered by TiVo box. To check you're in a cable
area, visit virginmedia.com/tivoupgrade But hurry, time's running out.

}

Mon 09 May 2011:
Subject = {Your TiVo service will end soon.}
Body = {

TiVo will be discontinuing your service soon.
To carry on enjoying your TiVo service, swap to Virgin Media and
grab the new Virgin Media TV powered by TiVo box. To check you're in a cable
area, visit virginmedia.com/tivo. But hurry, time's running out.

}
--
links to my TiVo logos, TivoWebPlus 2.1.b3 UK-20120818, Tracker v3.3.3 & v3.3.4 (17th Jun 2013), GDchecker v1.06b, Digiguide checker v0.4.3-rc5 and Autospace v1.65 can all be found in this post.
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Re: How can I help?

Postby Tcm2007 » Sun May 15, 2011 1:20 pm

Wel well well MrT, Long time no read; how are you?
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Re: How can I help?

Postby mrtickle » Mon May 16, 2011 6:06 pm

Glad to be back! :mrgreen:
--
links to my TiVo logos, TivoWebPlus 2.1.b3 UK-20120818, Tracker v3.3.3 & v3.3.4 (17th Jun 2013), GDchecker v1.06b, Digiguide checker v0.4.3-rc5 and Autospace v1.65 can all be found in this post.
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Re: How can I help?

Postby Pete77 » Fri May 20, 2011 5:13 pm

Interesting that the earliest of these messages is quoted as coming from Tivo Inc rather than Tivo UK. Also well done on having captured the whole sequence of messages.
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Re: How can I help?

Postby aleks » Fri May 20, 2011 7:38 pm

I'm one of the original TiVo trialists and I still love my silver box. My programming skills are very rusty but I'm happy to offer my help tidying the EPG.

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