Number not available

[Alek]

I am getting altepg from the net for a few weeks now. Last successful call was fri 10th just after 7 pm.

I noticed this morning that a call failed just after 7 am. I forced a call which failed number unavailable. Tivo tried again on it's own just after 2pm today and failed.

I forced another call just now which again failed. Number unavailable.

Is there a fault or has something happened at this end.

Alek

[Ark_42]

I had this earlier in the week, and I discovered that although the TiVo was working all OK it had fallen off the network ( but lights on the switch showed it was ok, just no actual response to ping, telnet etc )

A reboot and all was OK again - weired

Richard

[Alek]

I did a reboot and a test call succeeded but then the daily call failed , number unavailable.

Re booted again and tried a daily call and it went through.

As you say, weird.


Alek

[Alek]

It seems if I reboot the tivo it will make one call and then other attempts will give number unavailable.

I added a switch recently could it be the reason.

The other tivo, also on the switch, still on the original set up is working ok


Alek

[drgeoff]

Do the two TiVos have static IP addresses or are they getting them by DHCP? If static, are you sure they are different?

[mikerr]

It seems if I reboot the tivo it will make one call and then other attempts will give number unavailable.

That's often a sign there's no swapfile

Type this at the telnet prompt:

cat /proc/meminfo

which should show something like:

Code: Select all

total: used: free: shared: buffers: cached:
Mem: 14151680 13979648 172032 59351040 65536 4145152
Swap: 524279808 118784 524161024
MemTotal: 13820 kB
MemFree: 168 kB
MemShared: 57960 kB
Buffers: 64 kB
Cached: 4048 kB
SwapTotal: 511992 kB
SwapFree: 511876 kB

[Ark_42]

It seems if I reboot the tivo it will make one call and then other attempts will give number unavailable.

I added a switch recently could it be the reason.

The other tivo, also on the switch, still on the original set up is working ok


Alek

Mine's now been up for 2 days since the re-boot and made 2 daily calls sucessfully.
I also have 2 tivo's on a switch ( and a PC running PPP to a third ) and neither of the others has suffered from this (That'll change now I expect )
All the Tivos are on ALTEPG using downloaded images, and have been for some weeks

Richard

[Alek]

Do the two TiVos have static IP addresses or are they getting them by DHCP? If static, are you sure they are different?

One on dhcp, the other fixed. Definately different.


Alek

[Alek]

It seems if I reboot the tivo it will make one call and then other attempts will give number unavailable.

That's often a sign there's no swapfile,

cat /proc/meminfo

Code: Select all

total: used: free: shared: buffers: cached:
Mem: 14151680 13979648 172032 59351040 65536 4145152
Swap: 524279808 118784 524161024
MemTotal: 13820 kB
MemFree: 168 kB
MemShared: 57960 kB
Buffers: 64 kB
Cached: 4048 kB
SwapTotal: 511992 kB
SwapFree: 511876 kB

Can't find cat /proc/meminfo

I will try later.


Alek

[worm]

I'm now getting this. 'Number unavailable' on an AltEPG image using network

Code: Select all

06/25:21:45:07: /tvbin/TClient:  Executing HTTP command: /tvbin/tclient_post 127.0.0.1:8000 /var/tmp/HServer.send /var/tmp/HServer.recv 300 ON
06/25:21:45:29: /tvbin/TClient:  doHttpCall returned: 1
06/25:21:45:29: /tvbin/TClient:  reading HTTP header...
06/25:21:45:29: /tvbin/TClient:  Got end of File
06/25:21:45:29: /tvbin/TClient:  Expected field ERR_MSG not found, got:
06/25:21:45:29: /tvbin/TClient:  SvrResp::readBlock returned: 0
06/25:21:45:29: /tvbin/TClient:  Connect/POST has failed, we've warned the user, set status to Failed
06/25:21:45:29: /tvbin/TClient:  failed connect - aborting
06/25:21:45:29: /tvbin/TClient:  Will kill pppd
06/25:21:45:35: /tvbin/TClient:  updateStatus: Failed ST| 33 14
Saving 'ST|14' to result file
06/25:21:45:35: /tvbin/TClient:  writing Failed to LastCallStatus
06/25:21:45:35: /tvbin/TClient:  SendDialupEvent 30 9 EX|14
06/25:21:45:35: /tvbin/TClient:  TClient login: 1
06/25:21:45:35: /tvbin/TClient:  TClient backhaulDone: 0



[worm]

and now it's working (the setup call is anyway)

odd.

[worm]

I'm now consistently getting 'Failed: Number unavailable' on the programme call in Guided Setup. (network call using the AltEPG image)

This means that while I've been advised to do a 'clear and delete everything', I can't get out of Guided Setup to do it. I'm stuck in a loop.

Is there any way to break out of GS?

[drgeoff]

I'm now consistently getting 'Failed: Number unavailable' on the programme call in Guided Setup. (network call using the AltEPG image)

This means that while I've been advised to do a 'clear and delete everything', I can't get out of Guided Setup to do it. I'm stuck in a loop.

Is there any way to break out of GS?

Are you using the number mentioned in viewtopic.php?f=8&t=710 which has 60 lines available? If not, do you have the opportunity in GS to change the dial prefix?

[worm]

I was using a network call. I changed that to use the dialup (0845 0800300) but same result - number unavailable.

I'm going to need to re-image the disk aren't I?

[worm]

Checking the log, the dialup does actually seem to connect, but then the internal emulator seems to spit out the dummy.

Anyone know enough about it to interpret the log? (I've hashed out the service number)

Code: Select all

ATZ
ATZ

OKChecking for modem type...

ATI3

P2109-V90

OK
Modem type is 2109
*****NEW***** modem
ATQ0

OK
ATS0=0

OK
AT+GCI=B4

OK
AT-STE=2

OK
ATW2S6=8S7=50S11=100%C0&D2+MS=V34

OK
ATW1X4

OK
AT-TTE=1500,200,500

OK
Current line voltage (in volts, of course!):
AT-TRV

49.64
OK
new modem...line status interrupt disabled
ATDT0845080030001274560760

+MCR: V34

+MRR: 33600,33600

+ER: LAPM

CONNECT 5Sending a carriage return
Expecting ogin: or ame:
7600


login:
Got ogin:
Sending 023000060######.1309210078@tivo.net
Expecting sword:

login: 023000060######.1309210078@tivo.net
Password: Got sword:
Sending password
dialcode is:OK
06/27:21:29:01: /tvbin/TClient: updateStatus: In Progress CL| 32 12
06/27:21:29:01: /tvbin/TClient: SendDialupEvent 30 9 CL|32
06/27:21:29:01: /tvbin/TClient: Starting pppd, code=OK
06/27:21:29:02: /tvbin/TClient: updateStatus: In Progress ST| 33 13
06/27:21:29:02: /tvbin/TClient: SendDialupEvent 30 9 ST|33
06/27:21:29:03: /tvbin/TClient: waiting for PPP - 1
06/27:21:29:06: /tvbin/TClient: updateStatus: In Progress ST| 33 14
06/27:21:29:06: /tvbin/TClient: SendDialupEvent 30 9 ST|33
06/27:21:29:06: /tvbin/TClient: About to connect to 127.0.0.1:8000
06/27:21:29:06: /tvbin/TClient: Executing HTTP command: /tvbin/http_post /var/log/svclog http://127.0.0.1:8000/tivo-service/mlog.cgi OFF OFF ON
06/27:21:32:06: /tvbin/TClient: Failed while POSTing downloaded files stats: connect failed, reason = Connection timed out